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  2. SMB Platform: Tools and Features for Business Management

Brand Reputation: Enhance Your Image with Unified Feedback Management and Interaction"

Streamline Brand Management: Seamlessly Track and Interact with User Feedback Across Platforms

This functionality empowers businesses to monitor brand conversations across various platforms, including social media, review sites, and forums. By automatically tracking user comments, mentions, and reviews, SMBs can easily stay informed about customer feedback. Moreover, this tool facilitates direct engagement with users on the platform, offering a seamless approach to responding to feedback, addressing concerns, and fostering customer relationships.