Understanding how to review and manage case details
Introduction
Case Management streamlines the underwriting process by centralizing business applications and risk alerts into cases. Each case contains multiple tabs with applicant details and insights—such as KYC/KYB information, corporate officers, financial health, public records, and application data—that contribute to the Worth Score and overall evaluation.
Key features include viewing and managing applications, generating 360 reports, assigning cases to users, verifying addresses, and managing applicant communications. This article links to guides for each tab.
- First, navigate to the Cases tab and select the Case # to review.
- Next, click through each tab within the case to view its details, as shown in the screenshot below.
Please see below for the title and description of each article corresponding to its respective tab. Each title is linked to its full article.
- Case > Overview Tab
Key Insights
Summarizes risk, financial health, and public standing to help interpret the Worth Score and overall evaluation. - Case > KYB Tab
Business Verification
Provides legal entity details, registration data, and ownership structure. - Case > KYC Tab
Identity Verification
Contains information on beneficial owners, ID checks, and screening results. - Case > Public Records Tab
Legal and Reputational Data
Displays bankruptcies, liens, judgments, and adverse media. - Case > Banking Tab
Financial Data
Shows bank account connections, transactions, and cash flow indicators. - Case > Accounting Tab
Business Performance
Covers accounting integrations, statements, and financial health indicators. - Case > Taxes Tab
IRS Data
Includes tax transcripts and related verification data. - Case > Documents Tab
Uploaded Files
Stores application documents, supporting materials, and any compliance uploads. - Case > Custom Fields Tab
Additional Application Data
Only applicable for customers who requested custom fields at the end of their white-label application flow.