How Do I Assign a Case?

Steps for assigning a case to a team member

Introduction

This article explains how to assign a case to an underwriter or team member so it’s directed to the right person for review.

  • Navigate to the Cases tab.
  • Select the Case # to update.

Cases Tab

  • Open the case and navigate to the Overview tab.
  • Select the appropriate person from the Assigned to dropdown.
Assigned to