Cases

Case Management

• Onboarding Case Statuses & Transitions
• How do I Interpret Banking Results?
• Understanding the Cases Page
• How to Request More Information
• Case Management Overview
• Case > Overview Tab
• Case > KYB Tab
• Case > KYC Tab
• Case > Public Records Tab
• Case > Banking Tab
• Case > Accounting Tab
• Case > Taxes Tab
• Case > Documents Tab
• Case > Custom Fields Tab
• How Do I Change the Case Status?
• How Do I Upload a Document?
• How Do I Assign a Case?
• What is Mastercard MATCH?
• How Do I Export Bank Transactions?